Manage your loan on the go
Download the app to access your account anytime and stay on top of your loan.
- View your balance and payment schedule
- Make or schedule payments
- Get account alerts and updates
PERSONAL LOAN RESOURCE CENTER
Keep your loan on track
View your balance and payment schedule anytime
Set up automatic payments so you never miss a due date
Update your account information and stay in control
You're in, here's what to do next
Your loan is active and ready. Complete these quick steps to stay in control from day one.
Set up online access
Convenient 24/7 access to your account.
Manage your account
Stay connected to your account wherever you are. Use PenFed Online or the mobile app to view loan details, manage payments, and track activity with ease.
Enroll in automatic payments
Make loan payments with ease through online banking or the mobile app. Set up AutoPay for automatic payments and help avoid missed due dates.
Set up online access
Convenient 24/7 access to your account.
View your loan details
Stay connected to your account wherever you are. Use PenFed Online or the mobile app to view loan details, manage payments, and track activity with ease.
Enroll in automatic payments
Make loan payments with ease through online banking or the mobile app. Set up AutoPay for automatic payments and help avoid missed due dates.
More tools to support your financial journey
Everyday banking built around you — no monthly fees and easy access
Simplify loan payments by paying directly from your PenFed checking account
Bank smarter with a secure debit card, digital wallet access, and overdraft protection
Get paid up to 2 days early and enjoy access to 85,000+ fee-free ATMs
Deposit cash or checks with ease using participating retailers and the PenFed mobile app
Choose the checking account that works for you, with no-fee and dividend-earning options
Track, monitor, and understand your FICO® Score* with real-time insights
Unlock this free tool made exclusively available for members.
Know your score: Keep tabs on your FICO® Score* anytime, anywhere with no stress, just simple tracking
Score influencer tips: See how your spending habits shape your FICO® Score* and get tips to keep it climbing
Make smart moves: Get personalized advice that makes sense and helps you hit your financial goals
PenFed Wealth Management provides personalized guidance to help you invest with confidence.
Plan for retirement and navigate rollover options with guidance tailored to your financial goals
Understand market trends and economic changes that could impact your financial goals
Stay on track with a disciplined approach to monitoring and rebalancing your portfolio
FAQs
Your first payment due date is listed in your loan agreement and in your online account. Log in to confirm your specific due date.
You can make your loan payments through PenFed Online or our mobile app using funds from your PenFed account or a verified external bank account you’ve linked to your profile.
For added convenience, you can also enroll in AutoPay to have your payments made automatically each month.
Additionally, PenFed can process payments through bank by phone, or you may mail a check to the following address:
PO Box 247009
Omaha, NE 68124-7009
Yes. A late fee will not be assessed until 5 calendar days after your payment due date, giving you a 5-day grace period to make your payment.
No, PenFed never assesses pre-payment or early payoff charges or penalties.
Direct payments typically reach your creditors within 3-5 business days after your loan is funded. Continue making regular payments until you confirm that your creditors have received the payment. We'll send you email updates on the status of your direct payments throughout the process.
You can link your external account by logging into PenFed, selecting “manage my external accounts” from the transfers tab, and clicking the “Add External Account” link. Then you can follow the on-screen instructions to link an account of your choice.
The account number can be viewed by selecting your loan from your account dashboard. This information is also located on your loan agreement.
Resources to help you succeed
Disclosures
Please note: PenFed Wealth Management Financial Professionals provide investment and financial planning services and are not able to assist with debt consolidation, credit repair, or lending decisions. Members seeking assistance with debt consolidation should contact the appropriate PenFed lending team.
*
Credit score calculated based on FICO® Score 9 model. Your lender or insurer may use a different FICO® Score than FICO® Score 9, or another type of credit score altogether. Learn More.