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AUTO RESOURCE CENTER

Take control of your auto loan

Tracking your progress is easy with our mobile app and online.

Get started with your new vehicle loan

Ready to wrap things up? Follow these four easy steps to finalize your loan and get on your way.

Confirm Details

Check out the details of your loan and open your online account.

Confirm Details

Verify Insurance

Upload your insurance documents at MyInsuranceInfo.

Verify Insurance

Manage My Title

List PenFed as the lienholder on your vehicle.

Finalize

Make a Payment

Never miss a bill after you setup your automatic payments.

Make a Payment

Take control of your auto loan

take control of your loan

Staying on track is easy

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Keep track of your account from anywhere: Download the mobile app for easy access to your auto loan details, helping you stay motivated and on track.

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Manage your payments: View your payment schedule, see past transactions, and make payments from one convenient place.

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Know your payoff amount: Find out the total amount needed to pay off your loan, giving you the power to plan your financial future.

Save more as a member

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Guaranteed Asset Protection (GAP)

This coverage helps protect you if your vehicle is totaled. Because a car's value often depreciates faster than your loan balance goes down, your insurance payout might not be enough to cover the full loan amount. GAP helps pay the difference, so you aren't left with an outstanding loan. It can also include benefits like Auto Deductible Reimbursement and a credit toward your next vehicle financed with us.

FAQs

Shopping for a new car

You can apply and view your pre-qualified loan offers with no impact on your credit. If you choose to accept a loan offer, PenFed will ask permission to obtain a full credit report that will result in a credit inquiry by PenFed reported to one or more credit bureaus. If you’re a PenFed member and would like to know more about your credit, enroll for free in our PenFed Credit Navigator.

Pre-qualification refers to an estimate for financing given by a lender based on information provided by a potential borrower. This estimate is considered a soft-pull credit inquiry that does not impact your credit score. If you choose to initiate a loan application after checking your rates, you will be required to authorize a full credit report inquiry, which would be considered a hard pull and may affect your credit.

No. The first step is to apply for pre-qualification to see the rate(s) and term(s) you qualify for. Then, once you’ve arranged financing, it’s time to find your new car. You can go with a dealership of your choice, or you can use the PenFed Car Buying Service for exclusive members savings.

PenFed offers auto loans up to $150,000. We even finance luxury vehicles, classic cars, and performance vehicles. Financing is available up to the JD Power valuation of the vehicle plus tags, title, taxes and extended warranties (not to exceed 125% in the U.S., Puerto Rico, and Virgin Islands). That means you can receive a loan with no cash down and make your payment even lower with flexible terms.

PenFed will send the check directly to you by mail. The check will be made payable to the dealership or seller.

  • To apply for a new or used vehicle with PenFed, you will need:
    • The vehicle year, make, model, miles, and trim OR vehicle VIN number
    • Your desired loan amount and loan term
    • Your personal information (first, and last name, email address, and mobile number)

 

  • To apply for refinancing with PenFed, you will need:
    • Your automobile’s VIN OR state of registration and plate number 
    • The name of your current lender 
    • Your desired loan amount and loan term
    • Your personal information (first, and last name, email address, and mobile number)

 

PenFed offers purchase loans on automobiles with fewer than 125,000 miles.

No. PenFed will not charge you any fees to apply or pay off your loan early.

Yes. You just need to apply for a PenFed "Title Loan" and have a copy of your lien-free title available for your application.

Application process

To apply for an auto loan: 

  • Select “Auto” from the Products menu button at the top of your screen.   
  • Click "See if I Pre-Qualify" to launch your loan application. 

OR 

If you are already a member and have registered for PenFed Online: 

  • You can submit your application directly from your account on PenFed Online.  
  • Access the PenFed Online login portal in the upper right-hand corner of every Penfed.org page. 

To check your application status at any time, just log into PenFed Online. 

  • Access PenFed Online using the “Log In” button at the top of any page. 
  • Log in with your username and password. 
  • From the Main Menu, click on the “Apply Now” tab near the top of the page to view existing applications. 

Under the “Recent Application” section, select the tab that states "Open" to view active loan application, or select "Recently Completed" to view recently closed applications.

Managing my auto loan

We have multiple options to submit your proof of insurance, to ensure you are sending the information we need, please review these requirements

Depending on your state requirements and loan type, please refer to this help article for more information.

  • PenFed encourages its members to consider vehicle protection plans and GAP coverage with any new auto loan.
    • A vehicle protection plan picks up where a factory warranty leaves off, saving you from unexpected repair bills and even throwing in extras like roadside help and rental car cash.
    • Should you find yourself in an accident, traditional insurance may pay less than your vehicles damage. GAP coverage closes this financial gap, so you aren't left with an outstanding loan should you experience a total loss with your vehicle. 

  • PenFed has partnered with RepairPal to help you find vetted, certified shops you can trust and get you back on your way quickly. With RepairPal, PenFed members can:
    • Get advice from a RepairPal Car Genius
    • Choose from thousands of vetted, certified shops
    • Expect upfront pricing with no pressure to add repairs
    • Get a minimum 12-month/12,000-mile warranty on qualifying repairs
    • And much more. Click here to explore.

Yes, your loan can be paid off at any time without penalties.

  1. To obtain the total amount due for payoff, please request a payoff quote by calling  1-800-247-5626 or to request it online, please follow these instructions
  2. When requesting a payoff quote, please select a date a minimum of 15 days in the future to allow for mail and processing time. 
  3. Your loan can be paid in full in person at a branch, by check, via ACH or wire. 
    • To pay by ACH, follow these instructions.
      • Note: Third-party organizations should not remit payoff funds via ACH.
    • To pay by wire transfer, initiate the transaction with your other financial institution. Provide your PenFed account number as well as our ABA routing number, 2560-7844-6
      • Fees: PenFed does not charge a fee to receive a wire transfer
      • Cut-Off Time: Wires receive before 3:30 PM CST will be posted the same day. Wires received after will be posted the next business day.
      • Note: Third-party organizations should not remit payoff funds via wire.
    • To pay by check, mail your check to:

 

Regular Mail
PenFed Credit Union
Attn: Auto Payoff
PO BOX 247009
Omaha, NE 68124-7009

OR

Overnight Mail
PenFed Credit Union
Attn: Auto Payoff
13220 Fort St
Omaha, NE 68164

Third-party organizations should only remit payments via check to the address below. Please also include specific instructions on where the Title should be released too.

 

Regular Mail
PenFed Credit Union
Attn: Auto Payoff
PO BOX 247009
Omaha, NE 68124-7009

OR

Overnight Mail
PenFed Credit Union
Attn: Auto Payoff
13220 Fort St
Omaha, NE 68164