Natural disaster relief assistance

Helping you build financial security during a natural disaster.

PenFed is here to help

We're committed to supporting our members in times of need. PenFed offers special programs to assist families impacted by natural disasters. If your area has been declared a disaster by FEMA*, learn how you may qualify for emergency relief options.

PenFed Natural Disaster Recovery

Home Loan Hardship Assistance

For hardship assistance related to a recent disaster, visit the Financial Hardship Center.

For additional assistance and hardship information, visit your Mortgage Dashboard or contact us at
1-800-585-9055.

Please note: The video presentation focuses solely on mortgage-related topics.

Skip a Payment Program

Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster. **

For additional assistance contact:
1-800-247-5626

Home Loan Hardship Assistance

For hardship assistance related to a recent disaster, visit the Financial Hardship Center.

For additional assistance and hardship information, visit your Mortgage Dashboard or contact us at
800-585-9055.

Please note: The video presentation focuses solely on mortgage-related topics.

Skip a Payment Program

Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster. **

For additional assistance contact:
800-247-5626

PenFed Natural Disaster Recovery

Disclosures

Membership must be established for a minimum of 90 days before qualifying for the Emergency Relief Loan.

*To find out what public assistance is being offered by your state or local government, click here.

**First mortgages, fixed equity loans, and HELOC loans are not eligible for the Skip Payment program.