Natural disaster relief assistance
Helping you build financial security during a natural disaster.
PenFed is here to help
We're committed to supporting our members in times of need. PenFed offers special programs to assist families impacted by natural disasters. If your area has been declared a disaster by FEMA*, learn how you may qualify for emergency relief options.
PenFed Natural Disaster Recovery
Home Loan Hardship Assistance
For assistance information with your home loan, visit your Mortgage Dashboard or contact us at 1-800-585-9055.
Please note: The video presentation focuses solely on mortgage-related topics.
Skip a Payment Program
Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster.
For additional assistance contact:
1-800-247-5626
Please Note: First mortgages, fixed equity loans, and HELOC loans are not eligible for the Skip Payment program.
Home Loan Hardship Assistance
For assistance information with your home loan, visit your Mortgage Dashboard or contact us at 1-800-585-9055.
Please note: The video presentation focuses solely on mortgage-related topics.
Skip a Payment Program
Eligible members could potentially skip a payment on qualifying loans if affected by a natural disaster.
For additional assistance contact:
1-800-247-5626
Please Note: First mortgages, fixed equity loans, and HELOC loans are not eligible for the Skip Payment program.
PenFed Natural Disaster Recovery
Features & benefits
Move your money with ease
In-store deposits: Use a secure barcode to deposit cash instantly
Bill pay: Pay your household bills online
Transfer funds: Move money between accounts
Send money: Send money to friends and family
Free checks: Get a box of checks when you open a new checking account
Need cash?
+ ATMs: Find fee-free PenFed ATMs at familiar spots like Target®, CVS Pharmacy®, Circle K®, Winn-Dixie®, Rite Aid®, Kroger®, Speedway®, and Safeway®
Get excited for PenFed’s new mobile banking experience. For current and new customers, our mobile app is your gateway to a brighter financial future.
Banking at your fingertips
Deposit checks: Snap a photo with your phone
Check balances: See your account activity
Bill pay, transfers: Manage your finances easily
Send money: Use Zelle® 1 or other payment apps
Avoid overdraft fees with linked savings or a line of credit
Overdraft from Savings - Access your savings to cover insufficient funds in your checking account without incurring a fee
Overdraft Line of Credit - Overdraft lines of $ and up - which are subject to credit approval – enjoy a fixed rate of
% APR2
Disclosures
*To find out what public assistance is being offered by your state or local government, click here.
1U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes.
2023 Early Warning Services, LLC. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
2Rates and offers current as of and are subject to change. After account opening, a three business day waiting period applies for credit line advances. This account can only be accessed by overdraft from a checking account. No other types of advances are permitted.