APPLYING FOR ASSISTANCE
We understand that sometimes “life” happens to everyone. When you apply for assistance, we will:
• Work with you to explore all your options to help you understand which one best suits your situation.
• Work with you to determine the solution that is right for you whether your situation is a temporary hardship (6 months or less) or a permanent situation.
Start by sending us your information, and a Loss Mitigation Analyst will work with you to explain all options.
This process is the same whether you have a mortgage, credit card, auto loan, or any type of loan with PenFed. Our goal is to help you get back on your feet.