To get ahead you have to stay informed.


PenFed Bank-by-Phone
For All Your Basic Banking Needs

What you'll learn: How to utilize PenFed Bank-by-Phone system


When all you want is instant access to all your account information, sometimes it’s easier to pick up the phone and call.

Now, managing your account is more convenient than ever with PenFed Bank-by-Phone. Our new automated system is a safe and secure way to access all your information — completely by phone. PenFed Bank-by-Phone features allow you to:

  • Check account balances
  • View transaction history
  • Make payments
  • Transfer funds
  • Withdrawal checks
  • Make dividend inquiries

There’s no need to wait to speak to a member service representative.

PenFed Bank-by-Phone is available to you 24 hours a day, 7 days a week. Next time you call, follow these simple instructions to start using the new system:

  1. CALL US at 1-800-247-5626
  2. Press 1 to be transferred to PenFed Bank-by-Phone system
  3. Input your 4-digit year of birth and the last 4 digits of your SSN to verify your account information

You’re all set!

Once you’ve accessed the system, listen for the full list of Bank-by-Phone menu options to obtain all your necessary account information.

PenFed Bank-by-Phone makes accessing your account information quick and easy — pick up the phone and call us at 1-800-247-5626.