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  3. PenFed Bank-by-Phone: For All Your Basic Banking Needs

FINANCE

PenFed Bank-by-Phone
For All Your Basic Banking Needs

What you'll learn: How to utilize PenFed Bank-by-Phone system

EXPECTED READ TIME: 1 MINUTE

Published: October 16, 2020

When all you want is instant access to all your account information, sometimes it’s easier to pick up the phone and call.

Now, managing your account is more convenient than ever with PenFed Bank-by-Phone. Our new automated system is a safe and secure way to access all your information — completely by phone. PenFed Bank-by-Phone features allow you to:

  • Check account balances
  • View transaction history
  • Make payments
  • Transfer funds
  • Withdrawal checks
  • Make dividend inquiries

There’s no need to wait to speak to a member service representative.

PenFed Bank-by-Phone is available to you 24 hours a day, 7 days a week. Next time you call, follow these simple instructions to start using the new system:

  1. CALL US at 1-800-247-5626
  2. Press 1 to be transferred to PenFed Bank-by-Phone system
  3. Input your 4-digit year of birth and the last 4 digits of your SSN to verify your account information

You’re all set!

Once you’ve accessed the system, listen for the full list of Bank-by-Phone menu options to obtain all your necessary account information.

PenFed Bank-by-Phone makes accessing your account information quick and easy — pick up the phone and call us at 1-800-247-5626.

SIMILAR ARTICLES

Online and Mobile Banking Features

Online and mobile banking features are something you can use to your advantage. These types of banking save you time and trips to the ATM, with convenience at your fingertips.
Online and Mobile Banking Features

4 Reasons Why You Should Use Mobile Banking

If you’ve ever wondered why you should use a mobile banking app, you’re thinking on the right track. Mobile banking can save you time and eliminate fees, all while keeping you secure.
4 Reasons Why You Should Use Mobile Banking

Put Your Money in Your Pocket with Mobile Banking

Mobile banking puts all the convenience of banking with PenFed right in your purse or pocket. Find out more about the advantages of mobile banking.
Put Your Money in Your Pocket with Mobile Banking

Deposit Checks via PenFed Mobile

Checking your balances is as easy with your smartphone if you use PenFed Mobile, but did you know that you can also deposit checks right from your phone?
Deposit Checks via PenFed Mobile
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This credit union is federally insured by the National Credit Union Administration. Rates are current as of May 2025 unless otherwise noted and are subject to change.

APY = Annual Percentage Yield
APR = Annual Percentage Rate


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