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AI SAFETY & SECURITY

Make AI work safely for you

Whether you're researching, writing, or exploring ideas, protecting sensitive information is one of the smartest ways to use AI.

HOW AI WORKS

AI works best when you protect your information

AI makes research and drafting easier, but what you share matters. Protect your accounts and sensitive information.

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Protect what matters

Never enter your PenFed username, password, one-time code, or security answers into an AI tool.

Keep account numbers and sensitive personal and financial details private.

Before connecting accounts, check permissions, data use, storage, and whether you can revoke access later.

Use reputable services and review privacy and security settings before sharing information.

COMMON RISKS

Four things to watch out for

Private Information

AI services may store or share what you enter. Keep passwords, account numbers, and personal information out of AI prompts.

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Connected Accounts

Connecting accounts can create new risks. Review permissions carefully and only use trusted services that explain how your data is used.

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Incorrect Answers

AI can give incomplete, outdated, or misleading information. Verify important answers with trusted sources before making decisions.

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Data Privacy

Understand how your data is stored, shared, and used. Review privacy settings before using an AI service.

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AI & FINANCIAL DECISIONS

Use AI as a guide, not the final word

AI can help you explore information but always confirm important details before making financial decisions.

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Use AI for research

AI can help you explore ideas, gather information, and organize drafts. It is a useful starting point for learning and planning.

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Verify important answers

Check dates, sources, and details before acting on financial information. AI may be outdated, incomplete, or misleading.

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Consult qualified professionals

AI is not a replacement for professional financial advice. Talk with a qualified advisor before making important decisions about money, accounts, or investments.

ACCOUNT BEST PRACTICES

Keep your accounts safe every day

Monitor your accounts regularly for unusual activity and report anything that does not look right.

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Review privacy settings, permissions, and connected accounts regularly so you know what information is being shared.

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If you are unsure about a prompt, a result, or an account issue, contact PenFed directly for help.

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THANK YOU

Member security is our priority

Thank you for learning how to use AI responsibly. If you have questions about account security or protecting your information, PenFed is here to help.