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Cards
Card Phone Numbers and Contact Information
TTY (for the hearing impaired)
Toll Free U.S.: 1-800-225-6378
Eugene, OR: 1-541-225-6801
Toll-Free International Phone Numbers
Spain: +900-99-1013
Italy: +800-876204
Germany: +0800-818-5360
U.K.: +0800-89-1401
Overseas Direct Dial
1-541-225-6700
First & Second Mortgage Information & Applications
Toll Free U.S.: 1-800-970-7766
Monday-Friday: 9:00AM - 9:00 PM EST
Saturday: Closed
Sundays: Closed
Home Loan Servicing
Toll Free U.S.: 1-800-585-9055
Monday-Friday: 8:00AM - 8:00PM EST
Express Delivery (UPS, FedEx, other)
2930 Eisenhower Avenue
Alexandria, VA 22314
13220 Fort Street
Omaha, NE 68164
Deposits or Loan Payments
Note: Cash deposits are not accepted via mail.
Box 1400
Alexandria, VA 22313-2000
Box 247009
Omaha, NE 68124-7009
Mortgage Payments
Note: Cash payments are not accepted via mail.
P.O. Box 679260
Dallas, TX 75267-9260
Mortgage Clause
For first mortgages, Equity loans and Equity Lines of Credit
Pentagon Federal Credit Union
ISAOA ATIMA
P.O. Box 100538
Florence, SC 20502
Mortgage Concerns
How to notify us of an error or submit an inquiry about your mortgage or fixed equity loan.
Mortgage Trustees
For notice and/or service of process on a mortgage trustee Click Here.
Titles for Collateralized Loans
Send in your title for a collateralized loan:
By Mail:
P.O. Box 255483
Sacramento, CA 95865-5483
By Federal Express:
Pentagon Federal Credit Union
C/O FDI Management
9750 Goethe Road
Sacramento, CA 95827
Phone 1-800-247-5626
Toll-Free Fax Numbers
U.S.: 1-800-557-7328 or 1-800-278-2212
Belgium: +0800-74364
Italy: +800-876224
Spain: +900-94-1156
Germany: +0800-818-5370
U.K.: +0800-89-1422
Japan: +00531-11-3681
Mortgage Fax Number
Submit an inquiry regarding your mortgage or fixed equity loan.
1-703-633-7091
Need More Help?
DIRECT DEPOSIT
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VERIFICATION
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COMMITTEE
CONTACT OUR BOARD
OF DIRECTORS