What is Samsung Pay?
Samsung Pay is a contactless digital payment solution available on certain Samsung mobile devices, which allows you to add your PenFed credit or debit card to the Samsung Wallet app on your device to make purchases at retailers in-store and online.
Look for these symbols at checkout in-store or online to pay using Samsung Pay.
How do I setup Samsung Pay?
Samsung Pay is now part of Samsung Wallet. You must have a compatible Samsung device in order to use Samsung Pay. For more information on compatible devices go to Samsung Wallet FAQs and look for “Is Samsung Wallet supported on my mobile phone?
Learn more about Samsung Wallet or upgrading your Samsung Pay app to Samsung Wallet at the Samsung Wallet site.
All PenFed debit and credit cards are eligible to be used with Samsung Pay. Open the Samsung Wallet app on your device and complete the Samsung Wallet setup if you have not already. Once Samsung Wallet is setup, on the Quick Access tab, click on the “+” icon, select Payment Cards and follow the on-screen instructions.
Is Samsung Pay free?
Yes, there is no charge to use Samsung Pay; however an active mobile data plan is required and depending on your data plan, message and data rates may apply.
Are my payments and personal information safe with Samsung Pay?
Yes, when using Samsung Pay, your PenFed card number isn’t stored on your phone or given to the merchant. The merchant never receives or transmits your actual card number. Samsung Pay replaces your real card number with a unique digital card number or digital account number (token) as a substitute that is used to make purchases in-store and online.
Can I use multiple PenFed cards with Samsung Pay?
Yes, you can load up to 10 cards to Samsung Pay.
Will I still earn rewards and benefits from my card when I pay using Samsung Pay?
Yes, you’ll still get all the benefits and protections that your credit or debit card provides. If you currently earn rewards on purchases, you’ll continue to earn them for purchases made with Samsung Pay.
What if my phone or mobile device is lost or stolen?
If your device is lost or stolen there a few easy steps you can take right away. You can lock your card anytime within PenFed Online. Log in to your PenFed online account, click your PenFed credit card account, and under the card image click the button to lock your card and prevent payments from being made. You can lock and unlock your card anytime.
Additionally, you can follow the process as laid out in Samsung Wallet FAQ under the question “How to manage Samsung Wallet if your phone is missing?”
Purchases made with your PenFed credit or debit cards have Visa’s Zero-Liability± Protection for any unauthorized card transactions. This means that you will not pay for any unauthorized transactions.
±Visa Zero Liability Policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit http://www.visa.com/security.