Important Information Regarding Equifax Security Breach

Posted September 08 2017
Important Information Regarding Equifax Security Breach

On September 7th credit reporting company Equifax Inc. announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers. Equifax states that the information accessed on their system primarily includes names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers.  In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed. Equifax states they have not found evidence of unauthorized activity on Equifax's core consumer or commercial credit reporting databases.

Based on Equifax’s investigation, the unauthorized access occurred from mid-May through July 2017. 

At this time, there is no security or data breach of PenFed accounts related to this incident.

PenFed continues to work with Equifax to monitor the situation and determine any impact to our members. We are in constant communication with Equifax representatives to find out what happened and what they are doing to make sure the exposure of their system has been contained. PenFed members are encouraged to visit to help determine if their information has been potentially impacted.

Equifax has set up a dedicated call center at 866-447-7559 to answer any questions. The call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. EDT. Equifax will also send direct mail notices to consumers whose credit card numbers or dispute documents with personal identifying information were impacted. Equifax also is in the process of contacting U.S. state and federal regulators and has sent written notifications to all U.S. state attorneys general, which includes Equifax contact information for regulator inquiries.


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