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WELCOME TO THE FAMILY

HIGH PLAINS FEDERAL 
CREDIT UNION

As a PenFed member, you’ll have access to a wider range of services, expanded discounts, incentives, lower rates and lower fees. With PenFed’s extensive network of branches, we provide service even closer to home. We’ll continue updating you on how your new membership can help you get ahead.

 

CREATE ONLINE ACCOUNT

Apply before becoming a member.

After your application, we’ll help you:

1. Discover you’re eligible to become a PenFed member

2. Open a Savings/Share Account and deposit at least $5

Missing / Forgot Security Code

Where can I find my PenFed Member Numbers?

YOUR NEW ACCOUNT

See what you need to know about your account starting November 2016:

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Direct deposits and automatic transfers will go into your PenFed account(s)

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In order to set up future transfers between institutions PenFed's routing number is: 2560-7844-6

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Begin using your Access America Checking checking, debit card, or ATM card with PIN.


FREQUENTLY ASKED QUESTIONS


PenFed Online

How do I setup online banking access?

Once you receive your PenFed Member number and Security Code in the mail, select the “Create Online Account” button above and follow the prompts. More information about the enrollment process can be found here.

How can I view my recent transactions?

Where can I find my statements?

Can I access my account using my smartphone or tablet?

Deposits & Transfers

Do I have to change my direct deposit and allotment?

Will my Energy FCU checks still be honored?

How can I find a branch or ATM?

What other options do I have for depositing or withdrawing funds?

Debit & Credit Cards

Can I still use my Energy FCU debit card?

Why can’t I see my credit card on PenFed Online?

Paying Bills

Does PenFed offer a Bill Pay service?

Do I need to reenter my Bill Pay information?

How do I access Bill Pay?

 

CHECK OUT OUR GREAT FEATURES

NEVER STOP MOVING.

FIND A MOBILE APP THAT MOVES WITH YOU.

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ATM/BRANCH LOCATOR

Step into our office. Use our mobile app to find a Penfed branch near you.

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CONVENIENCE

We go where you go. Access your account and make a deposit, no matter where you are.

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SAFE & SECURE

Your account is safe with us. Our mobile app offers a safe and secure way to pay from your phone.