If you have forgotten your Personal Identification Number (PIN), please contact a Member Service Representative for assistance. One may be reached at 1-800-247-5626, (541) 225-6700, or 510 376-7328 from a Class A DSN phone line. Representatives are available 7 days a week during the following hours:
Monday - Friday: 7:00 am to 11:00 pm ET
Saturday - Sunday: 8:00 am to 11:00 pm ET.