WEBVTT
X-TIMESTAMP-MAP=MPEGTS:900000,LOCAL:00:00:10.000

00:00:01.000 --> 00:00:06.693
PenFed understands the challenges you face when natural disasters strike. We’re here to help you start

00:00:06.693 --> 00:00:12.218
your recovery process as soon as possible. You can find support from federal, state, and non-profit

00:00:12.218 --> 00:00:17.800
relief programs. But PenFed is here for you, too. If individual assistance is available, we will not

00:00:17.800 --> 00:00:23.940
charge any late fees for the next 90 days or report any missed payments to the credit bureau during this time.

00:00:25.200 --> 00:00:32.106
If you have property damage, file an insurance claim immediately at InsuranceClaimCheck.com slash a u t h slash

00:00:32.106 --> 00:00:38.951
PenFed. You may also qualify for virtual inspections and Mobile Deposit for insurance checks depending on your

00:00:38.951 --> 00:00:46.106
claim’s eligibility, so you can start repairs quickly. PenFed offers members a complimentary Househappy account, to

00:00:46.106 --> 00:00:53.200
help you find reputable repair and restoration services quickly so you can get back to normal as soon as possible.

00:00:54.640 --> 00:01:01.087
PenFed offers home loan assistance programs if you’re experiencing income loss or financial hardship. Please

00:01:01.087 --> 00:01:07.356
contact us for support if you’re having trouble making home loan payments at this time. For more valuable

00:01:07.356 --> 00:01:13.803
educational resources, visit your Home Loan/Equity dashboard at PenFed.org. Click on the education tile, and

00:01:13.803 --> 00:01:20.550
navigate to Disaster Recovery Resources. We’re here to help you through this time. Thank you for choosing PenFed.