• Life at PenFed

    • Mission
    • History
    • Growth
    • Culture
    • People

    Mission

    Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.

    History

    Founded in 1935, and still growing, we began as the War Department Federal Credit Union. Today, PenFed is one of the country's strongest and most stable financial institutions with over 1.5 million members and over $21 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in Guam, Puerto Rico and Okinawa.

    Growth

    All across the country, we are expanding our community, driving innovation, and inspiring change. Come join us on our journey – we invite you to learn how PenFed can help you realize your career goals.

    Culture

    We value a culture of collaboration, connection and giving. We're fueled by our desire to give back, especially to our veteran members. Help us continue our long tradition of putting our members and community first.

    People

    From our interns to our tenured employees, we are building leaders who drive change. We're looking to hire those who think big, act boldly, and genuinely care about the people they serve. Check out our diverse opportunities and find a position that is right for you.

    Employee Testimonials

    • Manager, Collection Operations
    • Manisha, Social Media Strategist
    • Zeno, Product and Service Training Specialist
    • Ling, Mortgage Loan Advisor
    • Cal, Workforce Technology Technician

    "I love the people that I work with and I appreciate my team so much."

    – Jean
    Manager, Collection Operations, Eugene, OR

    "I truly enjoy how diverse PenFed is and I enjoy being around my co-workers."

    – Manisha
    Social Media Strategist, McLean, VA

    "I love to help employees on a daily basis as a trainer and watch as their career progress."

    – Zeno
    Product and Service Training Specialist, Papillion, NE

    "It's a growing organization and as one employee, I like to learn and grow with my employer."

    – Ling
    Mortgage Loan Advisor, Alexandria, VA

    "PenFed does a phenomenal job in taking care of their employees with the benefits that they provide and health programs they offer."

    – Cal
    Workforce Technology Technician, Alexandria, VA

    Benefits of Working at PenFed

    Health & Retirement

    Pentagon Federal offers an array of robust offerings, including comprehensive medical, vision, dental, disability, life insurance and voluntary benefits. We also offer a 401(k) plan with employer match.

    Wellness Programs

    Physical and mental health is vital to your wellbeing. Here at PenFed, we provide you the tools to reinforce positive decisions. We have fitness centers at our larger locations and we offer a wellness program through our partnership with BCBS.

    Career Advancement

    We help guide our employees through every step of their career path, providing supportive coaching and professional training along the way.

    Tuition assistance

    We are committed to cultivating and nurturing talent, investing in employees' higher education and training.

    Training

    Our in-house education programs, experiential assignments and management development sessions are designed to keep our teams moving forward.

    Membership and Loan Discounts

    Employees (and their immediate family members) are eligible for credit union membership. Eligible employees may also receive loan discounts on mortgages, equity loans, auto loans and credit cards.

    PenFed is an Equal Opportunity Employer

    PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment.

    PenFed will reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.